Provider
Tools |

United Health Access (UHA) empowers healthier lives by simplifying healthcare for providers and patients. Our services—telehealth, dental, vision, and mental health—are accessible through one benefit card, allowing a holistic approach to care. Enjoy fast online claims, instant eligibility checks, and payments within 15 days, so you can focus on patient care. Join thousands of providers in reshaping healthcare access for all.

UnitedHealthAccess Provider Tools

The UnitedHealthAccess Provider Tools offer a comprehensive suite of resources designed to enhance the efficiency and effectiveness of your healthcare practice. These tools empower providers with essential functionalities, including:

Eligibility Verification Form

UHA Member Claims Form

Instructions for United Health Access Providers

Congratulations on receiving your UnitedHealthAccess Welcome Letter! As a valued member of our network, you are entrusted with a roster of patients eager to benefit from your services.

To ensure a smooth integration of these patients into your practice, please follow the instructions outlined below:

  1. Review Patient Roster: Familiarize yourself with the patients assigned to your care.
  2. Access Patient Information: Utilize the tools provided to access essential patient details and medical histories.
  3. Schedule Appointments: Begin scheduling appointments to initiate care promptly.
  4. Utilize Support Resources: Take advantage of our resources and support for any questions or assistance needed during this transition.

We look forward to collaborating with you to enhance patient care and improve health outcomes.

Overview of United Health Access Services

At UHA, we offer comprehensive, affordable healthcare services. Key benefits include:

Zero Out-of-Pocket Costs

For telehealth, dental, vision, and mental health

Largest Network

Extensive provider access across Hawaii

Simple Health Plans

Clear, locally-managed options for fast claim resolutions.

Online Tools

For eligibility verification, claims, and member ID management.

Preventive Focus

100% coverage on wellness services like check-up's and screenings. UHA is committed to delivering quality care across Hawaii.

Zero Out-of-Pocket Health Coverage for Telehealth Visits

UHA provides zero out-of-pocket telehealth coverage, offering benefits to providers and patients alike:

  • For Providers

    Assured full payment, reducing financial risks and bad debt.

  • For Patients

    Accessible, worry-free telehealth services encourage proactive care and better outcomes.

Comprehensive Healthcare Services at United Health Access

UHA offers a single benefit card combining modern and holistic care:

  • Dental: Exams, cleanings, x-rays, and major procedures.
  • Vision: Eye exams, glasses, contacts, and surgery discounts.
  • Mental Health: Counseling, therapy, and evaluations. With UHA, members access comprehensive, integrated healthcare simply and efficiently.

Claims Submission and Payment

UHA simplifies claims submission for providers:

  • Easy Online Claims: Submit, verify, and track claims at unitedhealthaccess.com.
  • Real-Time Verification: Confirm patient eligibility instantly to avoid denied claims. UHA’s streamlined system enables accurate, timely payments so providers can focus on patient care.

Lab and Pharmacy Accessibility with UHA

UHA supports telehealth providers by coordinating local lab and pharmacy access:

  • Local Coordination: Telehealth organizers help locate labs and pharmacies for patient needs.
  • Direct Assistance: For additional support, email lab@unitedhealthaccess.com. This approach allows providers to deliver seamless care, no matter the patient’s location.

Additional Resources

UHA transforms healthcare with telehealth membership coverage that’s accessible and efficient.

  • Unique Telehealth Model: Connecting patients and providers through membership-based care.
  • Streamlined Claims: Quick access to claim updates via website or email.
  • Enhanced Online Features: Real-time control of healthcare management.
  • Responsive Support: For assistance, contact complaint@unitedhealthaccess.com. UHA offers a modern approach to healthcare, focused on accessibility and member satisfaction.

UHA Capitation Letter TPCP Kit

Table of Content

01. Introduction
02. Capitation Reward
03. Structure
04. Capitation Report
05. Submission
06. Capitation Reward
07. Distribution Process
08. Capitation Reward
09. Distribution Process
10. Patient Assignment Criteri

PDF Capitation Letter TPCP Kit

Telehealth Primary Care Practitioner (TPCP) Welcome Letter

Table of Content

 01. Welcome message to the TPCP
02. About United Health Access
03. Telehealth Services
04. Claims Submission and Payment
05. Provider Fees Schedule
06. Portable Lab and Pharmacy Accessibility
08. Additional Resources
09. Contact Information

PDF TPCP Welcome Letter

Contact Information |

Below is a comprehensive index of contact information tailored for Telehealth Primary Care Practitioners (TPCPs) associated with United Health Access (UHA). This index is inspired by the contact classifications used by major insurance providers like UnitedHealthcare, Cigna, and Aetna, ensuring that practitioners have easy access to the support they need.

  1. Claims and Billing Support
  • Claims Submission Inquiries: claims@unitedhealthaccess.com
  • Billing Questions: billing@unitedhealthaccess.com
  • EOB and Payment Status: payments@unitedhealthaccess.com
  1. Provider Relations and Network Support
  • Provider Enrollment and Credentialing: credentialing@unitedhealthaccess.com
  • Contracting and Network Management: network@unitedhealthaccess.com
  • Provider Portal Access Issues: portalhelp@unitedhealthaccess.com
  1. Technical Support
  1. Patient Coordination and Support
  1. Lab and Pharmacy Coordination
  • Lab Services and Locations: lab@unitedhealthaccess.com
  • Pharmacy Network and Coordination: pharmacy@unitedhealthaccess.com
  1. Quality and Compliance
  • Quality Assurance and Feedback: quality@unitedhealthaccess.com
  • Compliance and Regulatory Questions: compliance@unitedhealthaccess.com
  1. Complaints and Grievances
  • Patient and Practitioner Complaints: complaint@unitedhealthaccess.com
  1. Education and Training
  • Provider Training and Resources: training@unitedhealthaccess.com
  • Continuing Medical Education Opportunities: complaint@unitedhealthaccess.com
  1. General Inquiries

This structured contact index ensures that TPCPs can efficiently find the right department and receive timely assistance, enhancing their ability to provide quality care to patients. By organizing support into clear categories, UHA facilitates effective communication and problem-solving for its network of healthcare providers.